Customer Service Manager (Freight Forwarding Industry)

TALENT TRADER GROUP PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A logistics and supply chain management company in Singapore is seeking a Sales Support Manager. In this role, you will manage the Sales Support team, foster client relationships, and collaborate with various departments to fulfill client needs. The ideal candidate has at least 10 years of experience in the logistics industry and excellent communication skills. Interested applicants should email their resume.

Qualifications

• Minimum 10 years of experience in a freight forwarding/logistics industry.
• Strong ability to establish and nurture client relationships.
• Experience in process enhancements and improvement initiatives.

Responsibilities

• Manage the day-to-day activities of the Sales Support team.
• Liaise with Customer Service, Operations, and Finance teams.
• Work with senior management on business development opportunities.

Skills

Excellent communication

Negotiation skills

Presentation skills

Education

Diploma/Bachelor’s Degree in Logistics, Supply Chain or related field

Job description

Job Description

• Manage the day-to-day activities of the Sales Support team, overseeing a group of 6–7 employees
• Establish and nurture strong relationships with key clients while collecting relevant market insights
• Liaise with Customer Service, Operations, and Finance teams to ensure all client needs are effectively fulfilled
• Foster and sustain partnerships with international agents
• Work closely with senior management to explore and capitalize on opportunities for business development and market growth
• Provide suggestions for process enhancements and support the execution of improvement initiatives

Requirements

• Diploma/ Bachelor’s Degree in Logistics, Supply Chain, or a related field.
• Minimum 10 years of experience in a freight forwarding/ logistics industry.
• Excellent communication, negotiation and presentation skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [e-mail];

EA License No.: 13C6305

Registration No.: R23117856 CHOE KIN MUN

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