Customer Service Manager (Aviation/ Oil & Gas/ Pharmaceutical, up to $8,000)

RECRUIT EXPERT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment firm in Singapore is looking for a candidate to manage account-level strategies aimed at profitability and operational efficiency. The ideal applicant will oversee service arrangements, enhance client relationships, and analyze performance data. A degree in Supply Chain Management and 3 years of experience in industries like aviation, oil & gas, or pharmaceuticals is required. Strong strategic planning and multi-tasking skills are essential for delivering outcomes within deadlines.

Qualifications

• 3+ years managing client relationships in a commercial or operational environment.
• Experience in aviation, oil & gas, or pharmaceutical industry preferred.
• Ability to balance multiple priorities and meet deadlines.

Responsibilities

• Plan and execute account-level strategies for profitability and efficiency.
• Oversee service arrangements and identify improvement opportunities.
• Collaborate with internal stakeholders for a high-quality client experience.
• Review performance data and recommend actions for improvement.

Skills

Client relationship management

Operational efficiency

Strategic planning

Performance analysis

Multi-tasking

Education

Degree in Supply Chain Management or equivalent

Job description

• Plan and execute account-level strategies that support profitability, operational efficiency, and long-term value creation.
• Oversee service arrangements, ensuring commitments are met and improvement opportunities are identified and acted upon.Explore and develop additional opportunities within existing client relationships.
• Work closely with internal stakeholders to deliver a consistent and high-quality experience to clients.
• Review performance data and trends, facilitate regular business discussions, and recommend actions to improve results.

Requirements:

• Degree in Supply Chain Management or equivalent
• At least 3 years of experience managing client relationships within a commercial or operational environment in either aviation/ oil & gas / pharmaceutical industry.
• Capable of balancing multiple priorities and delivering outcomes within time constraints.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [e-mail]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

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Registration: R1326740