Customer Service Lead @ Botanic Garden -[ Up to $2700 | Full-time ]

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A prominent company in Singapore is seeking a Supervisor for operations at Botanic Garden. This role requires overseeing daily operations, managing emergency procedures, and ensuring compliance with reporting requirements. Ideal candidates will possess at least 2 years of supervisory experience and have a solid understanding of service operations. This position requires working a rotational schedule and offers performance bonuses every six months.

Benefits

Annual performance bonus

Uniform provided

Training provided

Qualifications

• At least 2 years of supervisory experience.
• Able to work including weekends & PH.
• Experienced in handling emergency situations.

Responsibilities

• Ensuring daily smooth operations.
• Reporting relevant information to stakeholders.
• Handling emergency situations appropriately.

Skills

Supervisory skills

Understanding of service operations

Emergency management

Job description

• Working patterns: Work 2 Off 2 Days

• Working hours:7.30am - 7.30pm &7.30pm - 7.30am

• Location:Botanic Garden

• Performance Bonus every 6 months from start date!

Job Duties

• Ensuring daily smooth operations

• Ensuring all relevant information is reported to respective stakeholders and recorded on a timely manner (i.e. non-compliance activities, faults, incidents)

• Ensuring all daily, monthly, ad-hoc reports are submitted punctually

• Handling emergency situations appropriately without compromising the functions of Operations Centre

• Working with the Operation Manager on all business continuity plans, fire drills, evacuations exercises

• Supervise and conduct periodic checks

• Other daily operational and administrative duties as assigned

Requirements

• At least 2yrs of supervisory experience

• Able to work including weekends & PH

• Possess good understanding of service operations

• Experienced in handling emergency situations

Additional Info

• Uniform will be provided

• Trainings provided!!

Thank you for your interest but only shortlisted applicants will be notified.

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EA License No: 90C3494
EA Personnel No: R21102746
EA Personnel Name: Tay Hui Huang