Customer Service Lead @ Botanic Garden

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading company specializing in operational management is looking for a Supervisor for their Botanic Garden location. This role involves overseeing daily operations, ensuring compliance, and handling emergencies effectively. Candidates with at least 2 years of supervisory experience and a strong understanding of service operations are encouraged to apply. Benefits include a performance bonus every six months, training opportunities, and uniform provision.

Benefits

Performance Bonus every 6 months

Uniform provided

Training provided

Qualifications

• At least 2 years of supervisory experience required.
• Ability to work weekends and public holidays necessary.
• Good understanding of service operations is essential.

Responsibilities

• Ensure daily smooth operations.
• Report relevant information to stakeholders punctually.
• Handle emergency situations appropriately.

Skills

Supervisory Experience

Service Operations Understanding

Emergency Handling

Job description

• Working patterns: Work 2 Off 2 Days

• Working hours:7.30am - 7.30pm &7.30pm - 7.30am

• Location:Botanic Garden

• Performance Bonus every 6 months from start date!

Job Duties

• Ensuring daily smooth operations

• Ensuring all relevant information is reported to respective stakeholders and recorded on a timely manner (i.e. non-compliance activities, faults, incidents)

• Ensuring all daily, monthly, ad-hoc reports are submitted punctually

• Handling emergency situations appropriately without compromising the functions of Operations Centre

• Working with the Operation Manager on all business continuity plans, fire drills, evacuations exercises

• Supervise and conduct periodic checks

• Other daily operational and administrative duties as assigned

Requirements

• At least 2yrs of supervisory experience

• Able to work including weekends & PH

• Possess good understanding of service operations

• Experienced in handling emergency situations

Additional Info

• Uniform will be provided

• Trainings provided!!

We regret only shortlisted candidates will be notified.

All applications will be treated with the strictest confidence.

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EA License No: 90C3494

EA Personnel No: R22110160

EA Personnel Name: Lim Wei Qi