Customer Service (Help Desk) | $2800 + Allowances

Responsibilities :

• Deliver initial support for IT-related concerns.

• Provide Level 1 technical assistance.

• Provide First Call Resolution (FCR) technical support via phone and email.

• Receive and answer all users IT service request calls and emails .

• Support the installation and upkeep of desktop systems.

• Provide Live-Chat support.

Requirement:

• Minimum Education: Nitec/Higher Nitec or Diploma

• Minimum 0-1+ years End-User Support Experience, Desktop or Technical Service Desk.

• Customer Service Experience in tech call centerenvironment.

More Information:

• Company: International IT Service Provider MNC [Actual work location will be at one of their clients (end-user)(Healthcare)].

Apply, please kindly email your updated resume to akshya.raman@tg-hr.com.

Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)