Customer Service Executive (Wide Format and Digital Print)

Grenadier Press Pte Ltd; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic team player to join their vibrant Print Communications team. This role offers a high-growth opportunity where you will work closely with Account Managers to enhance customer relationships and ensure seamless service delivery. You will utilize your excellent communication and coordination skills to support both internal teams and external vendors. With a focus on professional development, the company provides training in print media and job-related skills. If you are resourceful and meticulous, this is an exciting opportunity to advance your career in a thriving environment.

Benefits

Attractive remuneration package

Initiation Training on print media

Continuous Training on job-related skills

Qualifications

• 2+ years experience in Print Communications or Creative industry.
• Excellent communication and coordination skills.

Responsibilities

• Work with Account Managers to serve existing customers.
• Coordinate with Sales and Production for smooth service delivery.

Skills

Print Communications

Customer Service

Coordination Skills

Organisational Skills

Communication Skills

Job description

You are:

• An Adaptable Team player
• Resourceful and Meticulous
• Seeking High growth, Dynamic Profesional Experience in the exciting field of Print Communications

You will:

• Work alongside the Account Managers from the Sales department to serve existing customers
• Monitor and coordinate with Sales and Production departments, and external vendors to ensure smooth service deliveries and logistics fulfilment
• Maintain and develop a good relationship with the customers by providing accurate information and strong support
• Together with the Account Managers, grow the sales from our existing customers

Requirements:

• At least 2 years working experience in Print Communications (Wide Format printing and/or Digital printing and/or Offset printing) industry, or Creative industry
• Experience in customer service work
• Excellent coordination skills
• Good organisational skills with an eye for details
• Excellent communication skills, enjoys interacting with people

Successful candidates will be offered:

• Attractive remuneration package, plus other benefits.
• Initiation Training on print media technical and industry knowledge
• Continuous Training on specific job-related skills

*Candidates with sufficient experience may be offered a senior or managerial position.

We welcome you to explore this opportunity.

Human Resources

Grenadier

79 Tuas Avenue 1,

Singapore 639515

Our Corporate Website: http://www.grenadier.com.sg