Customer Service Executive - Warehouse

SmartHire by SEEK; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading marine logistics specialist company is seeking a Warehouse - Customer Service Executive to handle import/export tasks and inventory management. The role requires a customer-centric approach and proficiency in WMS applications. The company encourages applications from all backgrounds and offers entry-level salaries with comprehensive training. Working hours are Monday to Friday, 8.30 am to 5.30 pm.

Benefits

Company transport pick up from Jurong East MRT

Qualifications

• Familiarity with import/export processes and inventory management is essential.
• Technical skills in WMS applications and Microsoft Office required.
• Candidates with no prior experience are welcome as training will be provided.

Responsibilities

• Coordinate import/export activities to ensure smooth operations.
• Manage inventory and maintain accurate records.
• Build and maintain customer relationships, ensuring satisfaction.

Skills

Customer-centric approach

Collaboration

Flexible availability

Import/export processes

Inventory management

Proficiency in WMS applications

Microsoft Office

Education

Minimum N or O Level qualification

Tools

WMS applications

Microsoft Office suite

Job description

Our client is seeking a Warehouse - Customer Service Executive to join their team!

About Our Client

Our client is a one-stop marine logistics specialist company.

What you'll be doing?

Import and Export Management: Coordinate import, export, and transfer activities to ensure smooth operations and timely deliveries.

Inventory Control: Manage inventory with precision, maintaining accurate records and overseeing transactions to optimize stock levels.

Customer Relations: Build and maintain positive relationships with customers, addressing their needs and ensuring high satisfaction levels.

Performance Tracking: Monitor and contribute to department KPIs, taking on additional tasks as needed to support team goals.

Operational Coordination: Work closely with the warehouse team to facilitate daily operations and ensure efficiency.

Cross-functional Support: Collaborate with other departments and peers, providing assistance when required to maintain overall productivity.

Flexibility: Take on various ad-hoc tasks as assigned by your supervisor, demonstrating adaptability and a willingness to learn.

Who are they looking for?

Industry Knowledge: Familiarity with import/export processes, inventory management, and WMS applications is highly valued.

Team Player: A collaborative mindset and customer-centric approach are essential for success in this role.

Flexible Availability: Willingness to support operations on weekends and after office hours when necessary.

Technical Skills: Proficiency in WMS applications and Microsoft Office suite is required.

Educational Background: Minimum N or O Level qualification, with candidates of all educational backgrounds encouraged to apply.

Experience Level: Candidates with no prior experience are welcomed to apply, as comprehensive training will be provided.

Other Information:

Working Hours: Monday to Friday: 8.30am – 5.30pm

Basic Salary $2800 - $3100, Entry level will be $2200 - $2600

Company Transport pick up from Jurong East MRT

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We encourage applications from individuals of all backgrounds and experiences who are passionate about customer service and warehouse operations.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Low Jia Yi | R25127265

#SmartHire

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