Customer Service Executive (Supply Chain)

Snaphunt; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A well-established MNC in the Oleochemicals and Palm Oil industry is seeking a Customer Service Executive (Supply Chain) to enhance customer satisfaction and manage orders. The ideal candidate should have a bachelor's degree in logistics/supply chain, 2 years of relevant experience, and proficiency in SAP. Responsibilities include communication with customers, task prioritization, and participation in process improvements. The role offers a salary of $4,000 to $4,500 monthly with medical and dental insurance provided in a supportive work environment.

Benefits

Outpatient Medical & Dental Insurance Provided

Qualifications

• Minimum bachelor’s degree in any field, preferably in logistics/supply chain management.
• Have a minimum of 2 years of relevant experience.

Responsibilities

• Work closely with cross-functional team on executing the sales.
• Communicate proactively with customers on execution details such as shipment period, payment etc.
• Prioritize daily tasks and follow up on problem resolution that ensures customer satisfaction.
• Interacts with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
• Investigate and resolve regular/ad-hoc requests or complaints.
• Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
• Participate in process improvement programs directed by the Team Leader or Supply Chain team.
• Understand and incorporate GMP+ B3 and Roundtable on Sustainable Palm Oil’s standards into daily tasks.

Skills

Proficient in SAP modules

Education

Bachelor’s degree in logistics/supply chain management

Job description

Company

Snaphunt Pte Ltd

snaphunt.com

Designation

Customer Service Executive (Supply Chain)

Date Listed

16 Jul 2025

Job Type

Entry Level / Junior Executive

Full/Perm

Job Period

Immediate Start, Permanent

Profession

Customer Service / Communications

Industry

Others

Location Name

Singapore

Allowance / Remuneration

$4,000 - 4,500 monthly

Company Profile

Our client is a trusted human resource solutions provider committed to helping organizations enhance their HR and business operations. Our client offers a comprehensive suite of reliable and scalable HR services tailored to meet the unique needs of our clients.

Job Description

• Position: Customer Service Executive (Supply Chain / Logistics)
• Well Established Indonesian Palm Oil & Oleochemical MNC
• 5 Days Work Week (9:00am – 6:00pm)
• Salary (commensurate with experience): Up to $4,500 + AWS + Variable Bonus
• Working Location: Pasir Panjang, Singapore
• Outpatient Medical & Dental Insurance Provided
• Duration: Permanent
• Industry: Oleochemicals & Palm Oil

The Job

• Work closely with cross-functional team on executing the sales.
• Communicate proactively with customers on execution details such as shipment period, payment etc.
• Prioritize daily tasks and follow up on problem resolution that ensures customer satisfaction.
• Interacts with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
• Investigate and resolve regular/ad-hoc requests or complaints.
• Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
• Participate in process improvement programs directed by the Team Leader or Supply Chain team.
• Understand and incorporate GMP+ B3 and Roundtable on Sustainable Palm Oil’s standards into daily tasks.

Ideal Candidate

• Minimum bachelor’s degree in any field, preferably in logistics/supply chain management.
• Have a minimum of 2 years of relevant experience.
• Must be proficient in SAP modules.

Ref: 4HCDWB6YOP

Application Instructions

Apply this role at https://snaphunt.com/jobs/4HCDWB6YOP

Agent Note This position is posted on behalf of a client by a third party agent.

Apply for this position