Customer Service Executive (Shipping / Documentation / SAP)

• Well Established MNC (Manufacturing) Company

• Working Hours: Monday - Friday: 8.30am - 5.30pm

• Working location at Tuas (company transport provided)

• AWS + Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Order processing, generate invoices, and credit/debit notes.
• Handle shipping documents such as Letter of Credit / FTA forms / Certificate of Origin through Chamber of Commerce.
• Shipment arrangement example like liaising with the 3rd parties providing shipping document to both customer & the nominated forwarder for export declaration.
• Liaise with customers enquiries, deliveries, stock checks from various plants / provide production lead time.
• Handle customer complaints - Liaising with QA / Purchasing Planning / Logistics / Internal factories - process replacement order/issue credit notes for valid claims.
• Process and expedite shipments and ensure on-time delivery to customers.
• Outstanding order monitoring and checking order status to update customers for any delays.
• Ad hoc assignments given by Manager.

Requirement

• Higher NITEC/Diploma in Business Administration, Supply Chain Management or relevant discipline
• 1 - 2 years of relevant experience in sales/ manufacturing/ logistics industry
• Possess experience in SAP system will be an added advantage

Candidates are encouraged to apply for this position via the Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492