Customer Service Executive (Retail Banking Products) #JTL

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a Call Centre Executive to manage inbound customer inquiries and provide support for retail banking products. Candidates should have a Diploma or Degree, along with 2 to 3 years of relevant experience. Flexibility to work various shifts including weekends and public holidays is essential.

Qualifications

• 2 to 3 years of relevant experience in a call center.
• Must be comfortable in a call center environment.
• Ability to work flexible hours including weekends and public holidays.

Responsibilities

• Handle inbound calls from customers, providing first call resolution.
• Assist with handling retail banking products.

Skills

Customer service

Problem-solving

Communication

Education

Diploma or Degree in any discipline

Job description

• CSE Handle inbound calls from customers. Objective: Provides first call resolution.
• Handle retail banking products

Requirements:

• Possess a Diploma or Degree in any discipline with 2 to 3 years of relevat experiences
• Must be comfortable with call centre environment
• Will be required to work 5 days in a week, including weekends and public holidays
• Morning shift: 8am-5pm, 9am-6pm, 10am-7pm
  • Afternoon shift: 11am – 8pm or 1.30pm – 10.30pm or 2.30pm to 10.30pm
  • Night shift: 10.30pm – 8am (on rare ocassion)

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [e-mail]

EA License No: 99C4599