Customer Service Executive (Proficiency in Japanese) (Up to $4.5K)

Job Express Services Pte Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Customer Service Executive with proficiency in Japanese. This role involves ensuring seamless operations for moving services, coordinating between customers and packers, and conducting pre-moving surveys. With a focus on customer satisfaction, the ideal candidate will bring at least three years of experience in customer service and strong communication skills. Join a dynamic team that values efficiency and customer care, and be part of a company that prioritizes employee well-being with generous leave and transport benefits.

Benefits

14 days of annual leave

Company transport provided

Qualifications

• Min 3 years of experience in customer service.
• Proficiency in Japanese is essential for client interaction.

Responsibilities

• Coordinate and ensure smooth operation of moving services.
• Provide communication between customers and packers.

Skills

Customer Service

Japanese Proficiency (JLPT N2/N3)

Job description

Job Title: Customer Service Executive ( Proficiency in Japanese ) (ID4685)

Location: Jurong East

Working Hours: Mon to Fri 9.00am-6.30pm

Salary: $4000-$4500

Benefits:

1) 14 days of annual leave

2) Transport: Company transport provided

Customer Service Executive (Proficiency in Japanese)

Responsibilities:

• Daily job attendance at the residence site for export / import packing and local moving.

• To coordinate and ensure smooth operation of our moving service.

• To provide coordination and communication between customer and packers.

• To perform pre-moving survey at residence and quotation.

• To liaise with office coordinator for shipment after pickup of cargo.

• To initiate tally sheet for the daily job in our system.

• Any ad hoc duties related to customer service and sale of our service.

Job Requirements:

• Min 3 year and above working experience in Customer service

• Proficiency in Japanese at JLPT N2/N3 level (speaking, listening, and writing) is essential, as the role involves regular interaction with Japanese-speaking customers and clients

Interested applicants, who wish to apply for the advertised position.

Kindly click the "APPLY NOW" button to apply.

Yvonne Loke

Job Express Services Pte Ltd

EA Registration Number: R1107329

EA Licence No: 14C7179