Customer Service Executive (Order processing/Operation/wine distributor)

JE Human Resources Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading wine distributor is seeking a Customer Service representative to manage client communications, process orders, and maintain inventory levels. This role involves coordinating with suppliers and ensuring customer satisfaction through effective problem resolution. The position is based in Kallang, offering a competitive salary and a supportive work environment for dedicated professionals.

Benefits

AWS

Variable Bonus

Qualifications

• Experience in customer service preferred.
• Strong communication and organizational skills.
• Ability to manage inventory and supplier relationships.

Responsibilities

• Handling phone calls, emails, and correspondence.
• Preparing and processing invoices and documents.
• Acting as a point of contact for customer queries.

Skills

Communication

Organization

Customer Service

Job description

Our client is a wine distributor and currently they are looking for a Customer Service to join their team.

Job Details:

• Salary Range: $2000-$2800 (depends on experience)

• Working Hour: Monday to Friday (9am-6pm)

• Working Location: Kallang (Central)

• AWS and VB

Job Responsibilities:

• Handling phone calls, emails, and correspondence.

• Managing office supplies, ordering inventory, and maintaining records.

• Organizing and maintaining files, documents, and databases (e.g., inventory, invoices, client details).

• Coordinating with internal teams and external clients, vendors, or distributors.

• Preparing and processing invoices, purchase orders, and shipping documents.

• Handling contracts and agreements with clients, suppliers, and logistics providers.

• Acting as a point of contact for customers and resolving queries related to orders, delivery, or products.

• Monitoring and managing wine inventory levels.

• Coordinating restocking efforts with suppliers and ensuring optimal stock levels.

• Conducting regular stock checks and audits to minimize discrepancies.

Interested applicants please send your resume to [e-mail]. Regret to inform you that only shortlisted candidates will be contacted by our consultants.

JE Human Resources Pte Ltd (21C0627)

Lim Hui Min (Reg No. R2090281)