Customer Service Executive (Order Processing)

People Profilers Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A recruitment agency in Singapore is seeking a skilled professional to manage end-to-end sales order processing. The ideal candidate will have at least 2 years of experience in customer service or order processing, preferably in the marine equipment industry. Responsibilities include coordinating shipments, updating sales records, and supporting the sales team. Familiarity with SAP systems is advantageous. Candidates should submit their resumes via email.

Qualifications

• Minimum 2 years of customer service/order processing experience.
• Able to work independently and multi-task.
• Experience in Marine Equipment/Solutions industry preferred.

Responsibilities

• Manage end-to-end sales order processing including shipment coordination.
• Ensure timely updates of sales records and data entry.
• Support the sales team with pricing and documentation.

Skills

Customer service

Order processing

Multi-tasking

Tools

SAP System

Job description

Responsibilities

• Manage end-to-end sales order processing, including shipment coordination and preparation of export/shipping documentation.

• Ensure timely and accurate updates of sales records and data entry into internal systems.

• Work closely with cross-functional teams such as logistics and warehousing to ensure prompt and smooth delivery of goods.

• Support the sales team with administrative tasks, pricing, documentation, and internal coordination.

• Foster effective collaboration between internal departments to drive sales performance and customer satisfaction.

• Troubleshoot and resolve issues related to customer orders, deliveries, and billing discrepancies.

• Monitor outstanding payments, follow up with customers on overdue accounts, and support credit control efforts.

• Proactively provide feedback or suggestions to improve internal sales processes and contribute to market growth initiatives.

Requirements:

• Minimum 2 years of customer service/ order processing/ relevant experience in Marine Equipment/ Solutions or similar Industry

• Experience with SAP System is an advantage

• Able to work independently, able to multi-task and a good team player

• Customer service oriented

Please submit your updated resume in Word format by using theApply Now Button.
We regret that only shortlisted candidates will be notified.
Email resume [e-mail]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: [phone]

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

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