Customer Service Executive (MUST HAVE SEA Freight Forwarding)- ALL WELCOME

SEARCH PERSONNEL PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading staffing agency is seeking a Customer Service Executive to handle customer inquiries and bookings in the freight forwarding industry. Candidates should have at least 2 years of experience, be proficient in MS Office, and be bilingual in English and Mandarin. The role offers a competitive salary with performance bonuses and requires building strong customer relationships. Interested candidates should apply via email.

Benefits

Performance Bonus

5 working days with weekends off

Qualifications

• At least 2 years experience in freight forwarding.
• Strong communication skills for liaising with clients.
• Able to handle customer enquiries and bookings.

Responsibilities

• Attend to customer enquiries and booking of shipments.
• Arrange for space bookings and monitor logistics.
• Liaise with Import/Export Department for job execution.

Skills

Experience in freight forwarding (Sea freight)

Proficient in MS Office applications

Bilingual in English and Mandarin

Education

GCE 'O' Level & above

Job description

Overview

• Position: Customer Service Executive (MUST HAVE SEA Freight Forwarding) - ALL WELCOME
• Location: Tampines Industrial Crescent
• Working hours: 5 working days, Monday-Friday 8:30-5:30
• Salary (commensurate with experience): Gross up $4000 + Performance Bonus
• Duration: Perm
• Industry: Freight Forwarding Industry

Main Responsibilities

• Attending to Customer’s enquiries and booking of shipments
• Arrange for space bookings and monitoring
• Liaise closely with Import/Export Department for smooth execution for all jobs
• Preparation of all pre-alerts to all respective stations prior to arrival and departure of shipping
• Checking of arriving and uplift details each morning and also keep all Customers informed of the acquired information
• To check and ensure customers special request/handling is duly complied
• Deal with the respective parties effectively & efficiently, using a diplomacy and negotiation skills
• Good fillings systems and proper housekeeping
• Build and improve good working relationships with the internal and external customers

Requirements

• At least 2 year experience in freight forwarding (Sea freight)
• GCE’O’ Level & above
• Proficient in MS office applications
• Bilingual in both English and Mandarin to converse with Mandarin speaking clients

How to apply

Send your resume via email to [e-mail]

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Deputy Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, its likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.