Customer Service Executive (Logistics)- West #HZO

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in logistics seeks an Order Management Specialist to enhance their operations. Responsibilities include managing orders through SAP, ensuring timely deliveries, and collaborating with various departments. Ideal candidates will have relevant logistics experience and proficiency in SAP, aiming to streamline processes and improve service quality.

Qualifications

• Min. O level/ Nitec/ Diploma in any field.
• Min. 2-3 years working experience in Logistics environment.
• Experience in SAP and letter of credit required.

Responsibilities

• Process Order Management using SAP in SD and MM Modules.
• Coordinate with service providers and ensure timely delivery.
• Attend to customer enquiries and conduct physical stock count.

Skills

Communication

Logistics Management

Order Processing

SAP

Education

O level/ Nitec/ Diploma

Tools

SAP

Job description

Location: Jurong East

Working Hours: 5 days office hours

Salary: Up to $4K

Job Scope:

· Process Order Management using SAP in SD and MM Modules

· Work closely with team members from Product Management, Planning, Sales, Finance and Logistics to resolve issues and ensure accurate & timely delivery of orders/samples

· Coordinate and work closely with service providers (Freight forwarding and warehouse) for proper shipping arrangement

· Monitor Purchase/Sales orders and update status to ordering parties

· Proactive communication with Sales/SCM members when change of demand is noticed

· Reduce operation costs by managing shipment frequency, stock allocation based on full pallet / FIFO rules, stock reservation, etc.

· Responsible in arranging shipments and documentations for letter of credit accurately

· Coordinate and prepare full set of shipping documentation

· Create and maintain master data and price list in SAP

· Attend to customer enquiries/complaints and coordinate satisfactory reply

· File documentations promptly and assist in auditing

· Conducts physical stock count at warehouse

· Ad-hoc duties assigned by superior

Job Requirements

· Min. O level/ Nitec/ Diploma in any field

· Min. 2- 3 years working experience in Logistics environment

· Experience in SAP and LC is required

For interested applicants, please send your updated resume to: [e-mail]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599