Customer Service Executive #JTL

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading company in logistics is seeking a dedicated Order Management Coordinator. The candidate will handle SAP-based processes, communicate with various departments, and manage shipments effectively. Ideal candidates should have a diploma in Supply Chain or Logistics Management and at least 3 years of relevant experience.

Qualifications

• Minimum GCE ‘O’ Level or Diploma required.
• At least 3 years of experience in a logistics environment.
• Knowledge of SAP in SD and MM modules is essential.

Responsibilities

• Process Order Management using SAP in SD and MM Modules.
• Monitor Purchase/Sales orders and update status to ordering parties.
• Responsible for arranging shipments and documentations for letter of credit.

Skills

SAP knowledge

Logistics coordination

Proactive communication

Education

GCE ‘O’ Level or Diploma in Supply Chain/Logistics Management

Job description

• Process Order Management using SAP in SD and MM Modules
• Work closely with team members from Product Management, Planning, Sales, Finance and Logistics to resolve issues and ensure accurate & timely delivery of orders/samples
• Coordinate and work closely with service providers (Freight forwarding and warehouse) for proper shipping arrangement
• Monitor Purchase/Sales orders and update status to ordering parties
• Proactive communication with Sales/SCM members when change of demand is noticed
• Reduce operation costs by managing shipment frequency, stock allocation based on full pallet / FIFO rules, stock reservation, etc.
• Responsible in arranging shipments and documentations for letter of credit accurately
• Coordinate and prepare full set of shipping documentation
• Create and maintain master data and price list in SAP
• Attend to customer enquiries/complaints and coordinate satisfactory reply
• File documentations promptly and assist in auditing
• Conducts physical stock count at warehouse
• Ad-hoc duties assigned by superior

Requirements

• Minimum GCE ‘O’ Level or Diploma in Supply Chain/ Logistics Management
• At least with 3 years working experience in Logistics environment
• Knowledge of SAP in SD and MM modules
• LC experience will be an added advantage

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [e-mail]

EA License No: 99C4599