Customer Service Executive (Import / Export) | $2800 - $3500/ East/ AWS & VB

STAFFKING PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is looking for a Customer Service Executive to handle inquiries related to import and export shipments. The successful candidate will arrange bookings, monitor shipment statuses, and coordinate with teams to ensure smooth processing. Applicants should have 1-2 years of relevant experience and strong communication skills. A basic salary of up to $3500 and additional benefits are offered.

Benefits

Basic salary up to $3500

AWS & Variable Bonus

Better working environment

Qualifications

• 1-2 years of experience in import/export customer service or freight forwarding.
• Good communication skills to handle customer and vendor coordination.
• Detail-oriented with good organizational and follow-up skills.

Responsibilities

• Handle customer enquiries for import and export shipments.
• Arrange shipment bookings with carriers, airlines, and vendors.
• Monitor shipment status and update customers on delays or changes.

Skills

Customer service coordination

Detail-oriented

Good communication skills

Multitasking

Proficient in Microsoft Office

Job description

Benefits:

• Basic salary up to $2800 - $3500

• 5.5 alt Sat, office hours

• Better working environment and staff benefits: (AWS & Variable Bonus)

• East region

Job Scope:

• Handle customer enquiries for import and export shipments

• Arrange shipment bookings with carriers, airlines, and vendors

• Coordinate shipments with internal teams and external partners

• Monitor shipment status and update customers on delays or changes

• Follow up on urgent or time-sensitive shipments

• Work with Warehouse, Operations, Billing, and Sales teams

• Keep customers informed on delivery schedules and status

• Coordinate with customs and operations teams for smooth delivery

• Manage and file shipping documents; update system records

• Handle billing and assist customers with any billing issues

• Perform other tasks as assigned by your supervisor

Job Requirements:

• Relevant 1–2 years of experience in import/export customer service or freight forwarding

• Good communication skills to handle customer and vendor coordination

• Detail-oriented with good organizational and follow-up skills

• Multitask and handle urgent shipments in a fast-paced environment

• Proficient in Microsoft Office

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chia Choon Wing (R23112010)