Customer Service Executive - Frontline

SCIENTEC CONSULTING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A consulting firm in Singapore is seeking candidates for a customer service role with no prior experience required. You'll manage enquiries and provide a seamless experience at various service points. Candidates must hold a minimum O/A/H.Nitec/Diploma and be Singaporean. A positive attitude towards handling customer feedback is essential.

Qualifications

• Singaporean Only

Responsibilities

• Attend to and manage enquiries in person/over the counter, and kiosk.
• Handle general enquiries, manage complaints and feedback.
• Routing resolve concern, and escalate cases if required.
• Ensure seamless experience, and other ad-hoc as required.

Education

Minimum O/A/H.Nitec/Diploma in any field or its equivalent

Job description

No Experience Required – Training Provided

5 Days work week

Jobs Responsibilities:

• Attend to and manage enquiries in person/over the counter, and kiosk.
• Handle general enquiries, manage complaints and feedback.
• Routing resolve concern, and escalate cases if required
• Ensure seamless experience, and other ad-hoc as required

Requirements:

• Singaporean Only
• Minimum O/A/H.Nitec/Diploma in any field or its equivalent

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This authorizes us to:

• Contact you about potential opportunities.
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All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Ho Kah Yeow | R1879233

ScienTec Consulting Pte Ltd | 11C5781