Customer Service Executive (East)

ADECCO PERSONNEL PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A manufacturing firm in Singapore is seeking a Supply Chain Executive who will ensure timely order processing and product delivery. The role involves liaising with vendors, managing warehouse inventory, and coordinating export shipments. Candidates should have at least 3 years of experience in order fulfillment and knowledge of Letter of Credit is highly advantageous. Salary package includes up to $3500 basic plus allowances.

Qualifications

• At least 3 years of experience in order fulfillment.
• Knowledge in Letter of Credit (LC) will be highly advantageous.

Responsibilities

• Ensure timely execution of orders management via SAP.
• Liaise with vendors and sales for shipment arrangements.
• Control and monitor warehouse stock movement.
• Issue shipping instructions to ensure timely delivery.
• Arrange export shipments and documentation.

Skills

Order fulfillment experience

SAP proficiency

Vendor liaising

Logistics knowledge

Job description

Adecco is partnering with a manufacturer renowned in the sanitary ware industry and we are looking for a Supply Chain Executive to join the team, to ensure on time order processing and product delivery to customers by resolving issues surrounding shipping and logistics.

• Location: East region
• Working hours: office hours
• Salary Package: up to $3500 basic + Transport Allowance + VB

The Job

• Ensure timely Execution of Orders Management via SAP, including timely and accurate order processing, placing orders to vendors.
• Liaise with Vendors, Sales Department (For Payment & Shipping Requisition) to ensure on time shipment arrangement.
• Liaise with 3PL Warehouse for Storage and matching inventory for any discrepancy with the SAP system.
• Control and Monitor of Warehouses and stock movement of Material including proper storage of Products
• Issuance of Shipping instruction on time before dateline to ensure on time delivery.
• Arrange export shipments, and shipping documentations arrangement (including packing list, certificate of origins, Material list etc).
• Checking and ensuring Customer's Letter of Credit conditions is acceptable and can be arranged,
• Register the information into SAP system & L/C Google Form, and provide information to Sales Department
• Ensure on time submission of Original Shipping Documents to bank for LC's negotiation/courier document to the customer/provide E-document to the customer.

The Talent

• At least 3 years of experience in order fulfillment
• Knowledge in LC will be highly advantageous

Next Steps

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• We regret that only shortlisted candidates will be notified.