Customer Service Executive / Clinic Setting

Borr Drilling; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading optometry practice in Singapore is seeking friendly and welcoming individuals for customer service positions. Candidates will assist with front desk operations, manage patient bookings, and ensure a pleasant experience for all visitors. This role offers employee benefits including discounts and health insurance, ensuring a supportive work environment.

Benefits

Employee discount

Health GP insurance

Guaranteed AWS (13th Month)

Annual Leaves (7 Days with yearly increment)

Qualifications

• 1 year of customer service experience preferred.
• Optical trade or sales background welcomed.

Responsibilities

• Assist in front desk customer service and daily operations.
• Manage patient data entry, filling, and documentation.
• Handle bookings, calls, purchases, and POS operations.

Skills

Customer Service

Job description

You will be working in an optometry clinical setting.

• We are looking for pleasant and welcoming individuals to assist in front desk customer service and daily operation
• Able to work in fast-paced environments
• Managing patient data entry, filling and documentation
• Managing booking of appointment, answering phone calls, handling purchases and operation of POS system
• Stock counting
• Provide patients with the appropriate product information
• Provide friendly services and build rapports with patients
• You will be required to understand the various type of product knowledge (contact lenses and spectacle lens)

Benefits:

• Employee discount
• Health GP insurance
• Guaranteed AWS (13th Month)
• Annual Leaves (7 Days with yearly increment)

Job Requirements:

• Customer Service: 1 year (Preferred)
• Optical trade or sales background are welcomed

Monday to Friday 9.30 AM to 6.30 PM

Saturday 9.00 AM to 5.30 PM

5 Day (Off Day on Week Day) or 6 Day Work (Monday to Saturday)

Closed on Sundays and PH