Customer Service Executive - Back End

REVUP PROSERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading service provider in Singapore is seeking customer service representatives to handle email and phone support. Candidates must have relevant experience and educational qualifications such as NITEC or ITE. The role requires flexibility with weekend scheduling, primarily focused on customer interactions.

Qualifications

• Previous experience in a relevant customer service role and call centre environment is necessary.
• Minimum educational qualification of NITEC/ITE in a relevant field.

Responsibilities

• Handling email and phone support, assisting with backend call operation.
• Handling walk-in drivers and customers when necessary.

Skills

Customer Service

Communication

Education

NITEC/ITE in relevant field

Job description

Working hours:

Working hours - 10am – 7pm (4 weekdays and 1 weekend)

Responsibilities:

• Primarily handling email and phone support, including assisting with backend call operation
• Open to work on a 1 day weekend
• Handle walk in drivers and customers when necessary

Requirements:

• Previous experience in a relevant customer service role and call centre environment is necessary
• Minimum educational qualification of NITEC/ITE in a relevant field

*We regret to inform that only shortlisted candidates would be notified

EA License Number

Vivian Chen

R23116467

EA 24C2366