Customer Service Executive (5 days, Ang Mo Kio)

AURORA ASIAPACIFIC PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A semiconductor machine manufacturer is seeking a client support specialist to manage orders and communications effectively. This role requires at least a diploma and 2+ years of experience in the semiconductor industry, focusing on strong customer management and cooperation with internal departments.

Benefits

5 days work week

AWS

Bonus

Qualifications

• Diploma with 2+ years of relevant experience in the Semiconductor Industry.
• Strong communication skills.

Responsibilities

• Provide comprehensive support to corporate clients, managing orders and inquiries.
• Collaborate with clients and other departments to ensure smooth operations.
• Prepare quotations and necessary documentation.

Skills

Communication

Education

Diploma

Job description

Semiconductor Machine Manufacturer.

Location: Ang Mo Kio
5 days, AWS, bonus, etc.

Responsibilities:

• Provide comprehensive support to corporate clients, managing orders and inquiries from start to finish.
• Oversee distributor relations, focusing on procurement and customer service.
• Prepare quotations and necessary documentation to customers.
• Keep updating pricing data & order status for clients reference.
• Collaborate with clients/logistics forwarders/ and other departments to ensure smooth operations.
• Address customer inquiries shortly.
• Work closely with internal departments (sales, warehouse, engineers) to resolve customer issues and implement effective solutions.

Requirements:

• Diploma with 2+ years of relevant experience in the Semiconductor Industry .
• Strong communication skills.

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)