Customer Service Executive - 1 Year Contract

People Profilers; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic role with a leading company seeks an individual for order processing and sales support. The position requires a proactive team player with a business or marketing background and minimum 2-3 years of experience in a related industry. Responsibilities include managing customer orders, coordination of shipments, and ensuring timely processing, alongside general office administration tasks.

Benefits

Competitive remuneration package

Comprehensive range of benefits

Qualifications

• Min 2 to 3 years experience in order processing, L/C, and shipping.
• Ability to start immediately preferred.

Responsibilities

• Process customer orders for trade distribution and projects.
• Provide excellent customer service and track order deliveries.
• Handle general office administration tasks.

Skills

Excellent communication skills

Team player

Proficient in SAP

Proficient in MS Office

Education

Degree or Diploma in Business, Marketing

Job description

Responsibilities

• Under Market Development & Sales Team and reports to the Senior Customer Service Manager.
• Involved in orders processing, arranging shipments and deliveries.
• Provide excellent, responsive and efficient customer services level to Customers
• Process customers orders for Trade distribution and Projects in your assigned markets.
• Process quotations for sales via SAP.
• Check pricings and stocks availability, co-ordinate shipments for direct factory orders and other related communications.
• Follow-up on customers payments, handle letter of credit documents and submit to bank for collection.
• Undertake general office administration work e.g. phone calls, incoming faxes, mails & courier, purchasing office supplies and consumables, flight and hotel booking and office equipment maintenance.
• Responsible to file all documents in order and upload all relevant information to order via SAP.
• Actively process all open orders into deliveries to meet each month sales target.
• Track and monitor the processing orders to meet the monthly forecast.
• Update accurately monthly sales report eg. Masco.
• Back up team colleagues duties when necessary.
• Ensure customization requests and requirements to factory and delivery are being met.
• Any other ad-hoc tasks as assigned by the manager.

Requirements

• Degree, Diploma in Business, Marketing or any relevant discipline
• Min 2 to 3 years working experience in order processing, L/C and shipping from manufacturing related industry
• Proficient in SAP and MS Office
• Possess excellent communication skill and a team player
• Able to start work immediate basis preferred

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed Word format to [e-mail]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building Singapore 049705

DID: 6950 9725
http://www.peopleprofilers.com

Georgez Josiah LIM

License Number: 02C4944
Registration Number : R1108994

People Profilers Pte Ltd (People Profilers) has entered into a Partnership Recruitment Collaboration with Employment and Employability Institute Pte Ltd (e2i), to extend the support of hiring beyond e2is resources to broaden the reach of jobseekers.

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to People Profilerss PDPA and e2is PDPA (https://www.e2i.com.sg/pdpa/).

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its Clients and manage your application for employment with People Profilers and/or its clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.