Customer service executive

Cultivar Staffing & Search; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An emerging brand in sustainable renovation is seeking a Customer Service Executive to enhance customer engagement. This role is pivotal in building relationships and providing aftersales support across various platforms. The company fosters a vibrant work culture with opportunities for management progression. If you're passionate about customer service and eager to contribute to a growing brand, this position offers a dynamic environment where your efforts will make a significant impact. Join a team that values customer-centricity and teamwork, and be part of a journey towards sustainable innovation.

Benefits

Vibrant work culture

Management progression opportunities

Holidays and incentives

Qualifications

• Ability to engage customers and provide optimal product knowledge.
• Strong organizational and multitasking skills are essential.

Responsibilities

• Build customer relations and provide aftersales support.
• Work with teams to ensure effective communication of marketing campaigns.

Skills

Customer-centric approach

Effective communication

Teamwork

Organizational skills

Multitasking

Job description

Our client is a new emerging brand that deals with renovation in a more sustainable way. Due to expansion, they are looking for a Customer Service Executive to join their team.

Job Highlights:

• Vibrant and energetic work culture
• Progress to management role
• Holidays and incentives provided

Responsibilities:

• Building customer relations and experiences to deliver optimal product knowledge and aftersales support to our clients. Customer interaction includes physical studio space, online platforms, messengers, and live chats.
• Ability to effectively work with a team.
• Staying up to date with multiple product knowledge and understanding customer needs across different services and assisting them.
• Work with related teams to ensure effective communication and implementation of marketing campaigns.

Requirements:

• This role requires you to have the ability to be customer-centric, passionate, and understanding that customer engagement is a key constituent in the growth of the brand.
• Network with various departments and groups that are involved in customer support, orders, and processing.
• Organized, independent, and able to multi-task.

Additional Information:

• Salary range: $2800-$3800
• 5 days work week
• 10:30am-7:30pm, Weds and Sunday OFF
• Weekends availability.

Interested candidates are invited to send in your resume in MS Word format, stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

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EA License: 19C9782 (Cultivar Asia Pte Ltd)