Customer Service Executive

THE MAGIC WRAP SG PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A vibrant company focused on sustainable renovations seeks an enthusiastic individual for a customer relations role. You will manage customer interactions and support administrative tasks to enhance brand loyalty and awareness. Join a fun team that values collaboration and positive attitudes in a dynamic environment.

Qualifications

• Organized, independent, and able to multi-task.
• Team player with a positive work attitude.
• Good command of English.

Responsibilities

• Support customer relations and deliver optimal product knowledge.
• Update administrative data in systems and maintain records.
• Stay up to date with product knowledge and assist customer needs.

Skills

Organizational skills

Multi-tasking

Customer service

Communication

Job description

The Magic Wrap Singapore is an emerging brand, with a goal to do renovation sustainably, reducing the environmental damage done by the related industry. Our high energy team is looking for more fun and enthusiastic candidates to join the team! The position is based at The Magic Wrap Singapore Studio.

This role will work in close cooperation and partnership between the project team and local business partners, ensuring the smooth execution of administrative support, enhancing the brand awareness and loyalty of current and new customers.

www.themagicwrap.com

www.instagram.com/themagicwrap

Responsibilities

• Support customer relations to deliver optimal product knowledge and after sales support to our clients. Customer interaction includes, physical studio space, online platforms messengers and live chats
• Update administrative data in systems and maintain records
• Staying up to date with multiple product knowledge and understanding customer needs across different services and assisting them.
• Network with various departments and groups that are involved in customer support, orders, and processing.

Requirements

• Organized, independent and able to multi-task.
• Team player with positive work attitude
• Good command of English.