Customer Service Executive

INVIVOS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic role in a leading company where you will manage customer inquiries, coordinate orders, and support administrative tasks. This position is open to entry-level candidates and offers on-the-job training along with opportunities to develop essential customer service and IT skills. Transport is provided to the office location.

Benefits

Transport provided at designated MRT stations

Qualifications

• Entry-level candidates welcomed with on-the-job training.
• Proficient in Microsoft Office tools required.
• Experience in customer service preferred.

Responsibilities

• Handling calls and emails to provide product information.
• Co-ordinating enquiries and processing orders.
• Managing the company website (optional).

Skills

Interpersonal Skills

Communication Skills

Multitasking

Basic IT Skills

Education

Diploma/A level/ O level/Higher Nitec

Tools

Microsoft Office

Job description

Duties:

· Handling calls and emails to provide information on products and services to customers

· Co-ordinate on enquiries and processing of orders

· Co-ordinate with various departments before preparing the orders

· Prepare quotations and fulfil orders using the ERP system

· Uploading of customers email interaction, order forms in the ERP system

· Uploading of invoices to various portal

· Handling of import/export enquiries

· Manage the company website (Optional)

· Assist in any administrative duties assigned

Requirements:

· Diploma/A level/ O level/Higher Nitec

· Entry level candidates are welcome to apply

· On-the-job training will be provided for non-experience candidates

· Proficient in Microsoft Office (e.g. Outlook, Word, Excel, Powerpoint)

· Excellent interpersonal and communication skills, meticulous

· Able to work independently and multitask

· Preferably candidates with Customer Service experience, equipped with basic IT skills to manage the company’s website

· Experience/Knowledge of import/export and permit application will be an advantage

· Only Singaporean and Permanent Residents need to apply

· Willing to travel to 9 Perahu Road, Lim Chu Kang, S718793 (transport provided at designated MRT stations)