Customer Service Executive

MIRAGE AESTHETIC PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading aesthetic service provider in Singapore is seeking a Customer Service Executive to join their team. This role involves providing first-level support, quality customer service, and building rapport with clients. Ideal candidates should have at least one year of experience, good communication skills, and the ability to converse in both English and Mandarin. The position offers competitive salaries, bonuses, and opportunities for career progression.

Benefits

Basic salary up to $3,000

High commission

Annual leave up to 21 days

Medical and insurance coverage

Meals provided

Exclusive staff benefits

Qualifications

• Minimum 1 year of experience in a similar position.
• Able to converse in English and Mandarin for customer support.
• Strong sense of urgency and able to work independently.

Responsibilities

• Provide first level of support and customer service.
• Assist customers over the phone or via email.
• Build rapport with clients from provided leads.

Skills

Interpersonal skills

Communication skills

Team player

Job description

Join a team trusted by over more than 85,000 satisfied customers, boasting top-rated 5-star reviews on both Google and Facebook. We are a leading brand in Singapore which provide great employment benefits and good career growth.

*Immediate Vacancies*

• Basic up to $3,000 with yearly increment
• High Commission
• AWS bonus
• Bonus 2 times a year
• Annual leave up to 21 days
• Medical and Insurance Coverage
• Central working location
• Next to MRT Station
• Meals Provided
• Family Oriented Work Place Environment
• Exclusive Staff Benefits on our aesthetic treatments
• Career Progression to Senior Customer Service Executive

Job Responsibility

• Provide first level of support and customer service
• Provide quality customer service to customers over the phone or email
• Building rapport with clients from provided leads and sources through phone calls and text
• Administrative duties as required
• Send reminders to clients for upcoming appointments

Job requirement

• Minimum 1 Year(s) of experience in Similar Position
• Good interpersonal and communication skills
• Able to commit retail hours
• Able to converse in English and Mandarin (to answer chinese-speaking enquiries)
• Requires a sense of urgency
• Able to work independently with minimal supervision
• Good team player, positive attitude and willing to learn