Customer Service Executive

GUARDIAN INDEPENDENT CERTIFICATION PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A consultancy firm in Singapore is seeking a candidate to schedule audit and training assignments. Responsibilities include coordinating with clients and auditors, maintaining client records, and issuing certificates. The ideal candidate has a minimum of 2 years experience in customer service and is proficient in Microsoft Word, Excel, and Outlook. Strong interpersonal and organizational skills are essential for this role.

Qualifications

• Minimum of 2 years working experience in customer service is advantageous.
• Familiarity with Microsoft Word, Excel, and Outlook.
• Strong interpersonal and organizational skills.

Responsibilities

• Schedule audit and training assignments.
• Coordinate with auditors and clients regarding audit assignments.
• Compile and maintain clients' records.
• Update and maintain an accurate client database.
• Review clients' applications and audit reports.
• Issue certificates to clients.

Skills

Customer service experience

Interpersonal skills

Organizational skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Role:

• Schedule audit and training assignments
• Co-ordinate with auditors and clients regarding audit assignments
• Compile and maintain clients' records
• Update and maintain accurate client database
• Review clients' application and audit reports
• Issuance certicates to clients

Requirement:

• Those with minimum 2 years working experience in customer service will be added advantageous
• Familiar with Microsoft Words, Excel & Outlook
• Possess good interpersonal and organizational skills