Customer Service Executive

SOLIOUS MARKETING SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Benefits offered by this job

Uncapped commission structure

Career development opportunities

Regional and international travel

Supportive working environment

Structured training

Job summary

SOLIOUS MARKETING SOLUTIONS PTE. LTD. is seeking a passionate Charity Executive to join their Charity & Outreach team. This role focuses on building relationships with the community while representing charitable organisations campaigns and events.

Ideal for fresh graduates or individuals soon finishing school, you'll receive structured training in customer service and communication that prepares you for impactful work supporting meaningful causes.

Qualifications

• No specific experience required; training provided.
• Fresh graduates or those finishing school are encouraged to apply.

Responsibilities

• Represent charitable organisations at campaigns and events.
• Engage with the public through friendly, face-to-face conversations.
• Raise awareness about charitable causes and their impact.
• Answer public inquiries and provide clear information.
• Deliver positive customer experiences and build relationships.
• Support promotional activities and public engagement initiatives.

Skills

Communication

Customer engagement

Relationship building

Customer service

Leadership

Job description

Charity Executive

Build Your Career. Create Meaningful Impact.

Fresh graduate? Finishing school soon? Looking for a career where you can work with people, develop valuable professional skills, and contribute to meaningful causes?

Join our Charity & Outreach team as a Charity Executive and play an important role in connecting communities with charitable organisations and campaigns.

This is a people-focused, customer-facing role where you'll develop practical skills in communication, customer engagement, relationship building, and campaign outreach - while representing causes that make a positive difference.

Why Join Us?

• Uncapped Commission Structure
• Career Development & Advancement Opportunities
• Regional & International Travel Opportunities
• Meaningful Work Supporting Charitable Causes
• Structured Training & Professional Development
• Customer Service & Relationship Management Experience
• Positive and Supportive Working Environment

Your Role as a Charity Executive

As a Charity Executive, you will be responsible for creating positive interactions between charitable organisations and the community.

Your responsibilities include:

• Represent charitable organisations professionally at campaigns, events, and outreach activities
• Engage with members of the public through friendly, face-to-face conversations
• Raise awareness and communicate the mission and impact of charitable causes
• Understand public needs, answer questions, and provide clear information
• Deliver professional and positive customer experiences
• Build trust and develop meaningful relationships with members of the community
• Support charity campaigns, promotional activities, and public engagement initiatives
• Gather feedback and insights to help improve outreach strategies
• Develop strong skills in customer service, communication, relationship management, and leadership

No Experience? We'll Train You.

Our training includes:

• Structured onboarding and orientation
• Customer service and communication training
• Hands-on coaching and development
• Guidance from experienced team leaders
• Opportunities to develop leadership and management skills