Customer Service Executive

E&C RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a customer service representative to handle enquiries via phone and email. You will liaise with customers and the internal team to ensure service quality and resolve any complaints. The position offers a 5-day work week, transport, and an attractive benefits package including overtime allowances. Interested candidates are encouraged to apply promptly.

Benefits

Up to $2600 + Allowances + Bonus

5 Days work week

Transport provided

Good working environment

Qualifications

• Excellent communication skills to handle customer enquiries.
• Ability to liaise effectively with internal teams.
• Strong problem-solving skills to resolve complaints.

Responsibilities

• Attend to customers' enquiries via phone, email and other sources.
• Liaise with the customers and internal team on service quality.
• Handle and resolve feedback & complaints.
• Prepare quotations and raise job orders.
• Perform any ad-hoc duties as required.

Job description

Benefits Summary:

• Up $2600 + Allowances + Bonus + Benefits
• 5 Days work week
• Working Location: North
• Transport provided
• MNC with good working environment

Responsibilities:

• Attend to customers' enquiries via phone, email and other sources
• Liaise with the customers and internal team on the service quality, price and schedule
• Handle and resolve feedback & complaints
• Prepare quotation to customers and raise the job orders
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

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**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH

Registration No: R1658602

EA License No: 20C0278