Customer Service Executive

Pascal Industries Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is looking for a sales support staff to assist in preparing quotations and managing customer orders. This role is ideal for hardworking candidates with a customer-centric attitude. Training will be provided, and previous experience is not necessary.

Qualifications

• Hardworking, meticulous, and empathetic individuals preferred.
• No experience necessary, training will be provided.

Responsibilities

• Prepare sales quotations and follow up via email.
• Schedule goods delivery and follow up on payments.
• Handling back orders and invoicing processes.

Skills

Customer-centric

Meticulous

Empathy

Tools

SAP S4 HANA

Job description

Responsibilities:

• Prepare Sales Quotation to customer and follow up via email.
• Prepare Sales Order Acknowledgement upon receipt of customer's Purchase Order.
• Follow up on Back Orders to Delivery and Invoicing process.
• Schedule of goods delivery to customers.
• Follow up closely on payments and send weekly payment reminders.

Working Hours:

7:45am - 5:00pm (Monday - Thurs);
7:45am - 4:30pm (Friday)

Location: Tuas West MRT

Requirements:

• Working knowledge of SAP S4 HANA will be an added advantage.
• Looking for hardworking, meticulous and customer-centric people.
• Empathetic and understand customer's requirements and lead time.
• No experience necessary / training will be provided.