Customer Service Executive

InVivos Pte Ltd; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

A company in Singapore is looking for a customer service representative to handle inquiries and manage orders using ERP. Responsibilities include providing information, preparing quotations, and assisting with administrative duties. Entry-level candidates are encouraged to apply, with on-the-job training provided. Applicants must be Singaporean or Permanent Residents.

Qualifications

• Entry level candidates are welcome to apply.
• On-the-job training will be provided for non-experience candidates.
• Experience/Knowledge of import/export and permit application will be an advantage.
• Only Singaporean and Permanent Residents need to apply.

Responsibilities

• Handling calls and emails to provide information on products and services.
• Co-ordinate on enquiries and processing of orders.
• Prepare quotations and fulfil orders using the ERP system.
• Manage the company website (Optional).
• Assist in any administrative duties assigned.

Skills

Proficient in Microsoft Office

Excellent interpersonal and communication skills

Customer Service experience

Basic IT skills

Ability to multitask

Education

Diploma/A level/ O level/ Higher Nitec

Job description

Responsibilities

• Handling calls and emails to provide information on products and services to customers
• Co-ordinate on enquiries and processing of orders
• Co-ordinate with various departments before preparing the orders
• Prepare quotations and fulfil orders using the ERP system
• Uploading of customers email interaction, order forms in the ERP system
• Uploading of invoices to various portal
• Handling of import/export enquiries
• Manage the company website (Optional)
• Assist in any administrative duties assigned

Requirements

• Diploma/A level/ O level/ Higher Nitec
• Entry level candidates are welcome to apply
• On-the-job training will be provided for non-experience candidates
• Proficient in Microsoft Office (e.g. Outlook, Word, Excel, Powerpoint)
• Excellent interpersonal and communication skills, meticulous
• Able to work independently and multitask
• Preferably candidates with Customer Service experience, equipped with basic IT skills to manage the company’s website
• Experience/Knowledge of import/export and permit application will be an advantage
• Only Singaporean and Permanent Residents need to apply
• Willing to travel to 9 Perahu Road, Lim Chu Kang, S718793 (transport provided at designated MRT stations)