Customer Service Executive

SPORTS SCHOOLING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Join a leading company in Singapore as a full-time Customer Service Executive. You will handle customer inquiries, support operations, and manage records in a vibrant and fast-paced environment. Ideal candidates are organised, friendly, and proficient in English, ready to contribute to a dedicated team.

Qualifications

• Prior experience in customer service or admin is a plus.
• Ability to stay composed in a fast-paced environment.

Responsibilities

• Respond to customer enquiries via email, phone, and WhatsApp.
• Support registration, bookings, payments, and general admin.
• Coordinate merchandise purchases and transactions.

Skills

Proficient in written and spoken English

Organised

Friendly

Multitasking

Job description

Join the Sports Schooling Team!

We're Hiring: Customer Service Executive (Full-Time, Onsite)

Position 1

Location: Buona Vista
Hours: Monday to Friday, 9am – 6pm
Role: Full-time, Onsite
Reporting to: Customer Service Manager

Remuneration: $2,200 - $2,500/mth

Position 2

Location: Yishun

Hours: Friday – Sunday, 7am – 7pm (12 – 2pm lunch break)
Role: Part time, Onsite

Reporting to: Customer Service Manager

Remuneration: $15/hr

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At Sports Schooling, we’re committed to providing exceptional service and smooth operations to support our students, families, and coaches.

We're looking for a Customer Service Executive who’s organised, friendly, and ready to take ownership of daily admin and customer interactions.

What You’ll Do:

• Respond to customer enquiries via email, phone, and WhatsApp
• Support registration, bookings, payments, and general admin
• Liaise with coaches and internal teams to solve issues smoothly
• Keep records up to date and follow through on outstanding matters
• Oversee part-timer scheduling and ensure roster coverage is well managed
• Support the Operations Manager in inventory tracking and stocktaking
• Coordinate merchandise purchases and transactions (e.g. uniforms, goggles)
• Maintain accurate records and assist with feedback tracking and follow-up

What We’re Looking For:

· Proficient in written and spoken English

· Friendly, organised, and great with people

· Prior experience in customer service or admin is a plus

· Able to multitask and stay composed in a fast-paced environment

If you're someone who thrives on helping others and enjoys working in a close-knit, mission-driven team—we’d love to meet you!

Apply via this portal or send your CV to [e-mail]