Customer Service Executive

Talentvis Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruiting agency in Singapore is seeking a customer service representative to handle enquiries and manage e-commerce operations. The ideal candidate will have at least 2 years of experience, strong communication skills, and be detail-oriented. This position requires working on weekends and public holidays, offering a salary up to $3,000/month.

Qualifications

• Minimum Diploma in any field.
• At least 2 years of experience in customer service or e-commerce-related roles.
• Comfortable working on weekends and public holidays.

Responsibilities

• Handle high volumes of enquiries via phone, social media, and online platforms.
• Manage daily online orders with accuracy and attention to detail.
• Work with internal teams to resolve escalated issues.

Skills

Excellent written and verbal communication skills

Detail-oriented

Patience

Multitasking

Education

Diploma in any field

Job description

Salary: Up to $3,000/month
Working Hours: 10:00 AM – 7:00 PM (including weekends)
Location: Central

Job Responsibilities

️ Customer Service

• Handle high volumes of enquiries via phone, social media, and online platforms

• Respond to customer queries, feedback, and complaints professionally

• Schedule customer appointments and assist with follow-ups

• Work with internal teams to resolve escalated issues

• Ensure high standards of service quality and customer satisfaction

• Submit and reconcile daily reports

• Share suggestions to improve the overall customer experience
  

E-Commerce Operations

• Manage daily online orders with accuracy and attention to detail

• Respond to customer emails and messages in a timely manner

• Arrange product packing and coordinate with delivery vendors

• Liaise with labs and retail outlets for stock and prescription updates

• Ensure sales figures tally with daily transaction records

Requirements

• Minimum Diploma in any field

• At least 2 years of experience in customer service or e-commerce-related roles

• Excellent written and verbal communication skills

• Detail-oriented, patient, and able to multitask effectively

• Comfortable working on weekends and public holidays

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [e-mail] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Edwin Kuang Weijie l EA Personnel No: R24122863