Customer Service Executive

Secret Furnishing Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading furniture company is seeking a Customer Service Representative who enjoys engaging with customers and proactively resolving issues. The ideal candidate will handle inquiries via various channels and ensure customer satisfaction with knowledgeable support. This role is essential in converting customers into brand advocates.

Qualifications

• Excellent phone etiquette and verbal, written skills required.
• Ability to multi-task and prioritize workloads.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers regarding products and pricing.
• Work with internal departments to fulfill customer needs.
• Perform data entry in various platforms.

Skills

Communication

Multi-tasking

Organization

Interpersonal skills

Job description

Job description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Responsibilities

• Communicate with customers via phone, email and online chat

• Provide knowledgeable answers to questions about product, pricing and availability

• Work with internal departments to meet customer's needs

• Data entry in various platforms

Qualifications

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills

• Ability to multi-task, organize, and prioritize work

Location at Woodlands
Salary S$2,500 to S$3,000
Only Singaporean apply

Interested parties please call or message 8434 5593