Customer Service Executive

PIXELPULSE MARKETING PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic company is seeking passionate individuals for a customer service role. Join a collaborative environment that values diverse skills and encourages growth, where you will handle customer inquiries and assist in administrative tasks. This entry-level position is perfect for motivated individuals looking to start their careers.

Qualifications

• No experience required.
• Eager to learn, independent, and able to work under pressure.
• Positive attitude and strong communication skills.

Responsibilities

• Respond to customer feedback through various channels.
• Coordinate with departments for smooth operations.
• Maintain customer databases and perform data entry.

Skills

Problem-solving

Communication

Presentation

Team player

Education

Local Diploma or bachelor's degree

Job description

Job Description

We are seeking passionate individuals who have excellent problem-solving skills and are committed to delivering exceptional experiences.

Key Responsibilities

• Attend to and respond to all customer feedback via emails, social media, phone calls, and other channels. Investigate and determine the root cause of issues, provide findings to internal departments, and explain the best solutions to resolve customer inquiries.
• Coordinate with internal departments to ensure smooth customer service operations.
• Maintain and update customer databases and ensure accurate documentation.
• Assist in administrative tasks such as data entry, document processing, and record-keeping.
• Perform other ad-hoc duties as assigned.

Requirements

• Candidate must possess at least a Local Diploma or any bachelor’s degree.
• No experience required.
• Eager to learn, independent, and able to work under pressure.
• Strong communication and presentation skills.
• Positive attitude and team player.

Interested applicants, please submit your updated resume along with your application. We regret that only shortlisted candidates will be notified.

Job Summary

We pride ourselves on fostering a collaborative environment where individuals are encouraged to contribute their unique skills and ideas.