Customer Service Executive

ENGIE SERVICES SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading services provider in Singapore seeks a Receptionist to manage meeting room bookings and cater to guest needs. The ideal candidate should have a diploma or 'O' levels, 3 years of relevant experience, and the ability to interact professionally at all levels. Responsibilities include greeting visitors, ensuring AV equipment functionality, and coordinating events, all while maintaining a neat reception area.

Qualifications

• At least 3 years relevant working experience.
• Ability to interact professionally with all organizational levels.

Responsibilities

• Answer calls while providing meeting room information.
• Greet and address visitors properly.
• Liaise with users on meeting room setup.
• Manage booking system.
• Ensure meeting rooms are in order.
• Maintain a clean reception area.
• Coordinate catering for events.
• Ensure AV equipment works properly.
• Change microphone batteries.
• Manage logbook.
• Assist with event posters and notices.
• Serve drinks to guests.

Education

Diploma/GCE 'O' levels or equivalent

Job description

Responsibilities

• Answer calls while providing basic meeting room information to external and internal staffs
• Attend to visitors' guests by greeting and addressing them appropriately, ushering them to the respective meeting rooms
• Liaise with users on meeting room setup of event log utilization
• Manage booking system
• Routine checks to ensure meeting rooms are in order
• Maintain a clean and neat reception area
• Catering liaison and coordination for events and training
• Ensure all AV equipment in meeting rooms are in working condition
• Changing of microphone batteries
• Managing of logbook
• Assist with creating printing of event posters and/or event notices
• Serve drinks for staffs/guests attending meetings

Requirements

• Diploma/GCE 'O' levels or equivalent
• At least 3 years relevant working experience
• Ability to interact professionally with all organizational levels while maintaining string ethics and professionalism.