Customer Service Executive

Company Description

STATS ChipPAC is a leading semiconductor back-end manufacturing and technology services provider with a global presence. Offering a range of turnkey services in semiconductor package integration design, R&D, wafer probe, wafer bumping, package assembly, final test, and shipment, STATS ChipPAC serves various semiconductor applications through advanced technologies. With R&D centers and manufacturing facilities in Singapore and Korea, our operations ensure close collaboration and efficient supply-chain manufacturing for global customers.

Role Description

This is a full-time on-site role for a Customer Service Executive located in Yishun. The Customer Service Executive will be responsible for day-to-day tasks related to customer support, customer satisfaction, and customer service management.

Qualifications

1. Fluent in speaking/writing in Korean, as this role requires supporting Korea accounts.
2. Interpersonal skills and strong communication skills.
3. Customer support and customer service management skills.
4. Experience in a customer service role or relevant planning/logistics/supply chain experience.
5. Ability to work effectively in a team.
6. Knowledge of the semiconductor industry is a plus.
7. Bachelor's degree in Business Administration or a related field.