Customer Service Cum Administrator

Borr Drilling; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading drilling company seeks a Customer Service Cum Administrator to join their team. This role involves providing exceptional customer service, administrative support, and facilitating collaboration among different teams. Ideal candidates will possess strong communication skills and a relevant educational background. Immediate availability is preferred.

Qualifications

• Minimum O Level/N Level and/or Diploma required.
• 1 year of relevant working experience needed.
• Able to converse in Mandarin and English.

Responsibilities

• Handle client inquiries and requests in a professional manner.
• Assist the Term Project Manager with administrative tasks.
• Collaborate to ensure timely job completion.
• Maintain compliance with company policies.

Skills

Customer Service

Communication

Collaboration

Education

Minimum O Level / N Level and or Diploma

Job description

Availability: Immediate

We are seeking a dynamic and customer-focused individual to fill the position of Customer Service Cum Administrator. The successful candidate will be responsible for providing exceptional customer service while also supporting administrative tasks to ensure the smooth operation of the team. Reporting directly to the Term Project Manager, this role requires a high level of independence, adaptability, and a commitment to delivering outstanding service to our clients.

Responsibilities:

1. Customer Service:

• Handle client inquiries and requests in a professional and timely manner.
• Ensure all client follow-ups and inquiries are executed efficiently and without delay.
• Collaborate with Operations and Sales teams to facilitate timely job completion and enhance overall customer satisfaction.

2. Administrative Support:

• Assist the Term Project Manager in various administrative tasks, including paperwork, claims processing, and report generation.
• Maintain accurate and organized filing systems for all relevant documents.

3. Communication and Collaboration:

• Collaborate with team members at all levels to foster a cohesive and efficient working environment.
• Maintain open communication channels with Operations and Sales teams to facilitate seamless coordination.

4. Compliance and Governance:

• Ensure all work is conducted within the company's compliance and governance policies.
Uphold ethical standards and contribute to a culture of integrity and accountability

Requirement:

• Minimum O Level / N Level and or Diploma
• 1 year of relevant working experience
• Able to converse in Mandarin and English.