Customer Service cum Admin (5-day, Office hours, Entry level) [R22107578]

Borr Drilling; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading drilling company in Singapore is seeking a customer service representative to join their team. The position offers entry-level candidates an opportunity for training and professional growth in a supportive environment. Responsibilities include assisting customers, handling inquiries, and ensuring satisfaction.

Benefits

Great company culture & benefits

Office hours

Training provided

Qualifications

• Entry level candidates are welcomed.
• Experience in customer service is an advantage.

Responsibilities

• Serve as a professional, positive, and empathetic representative.
• Listen to customer concerns and offer solutions.
• Address complaints and ensure customer satisfaction.
• Facilitate communication between customers and internal departments.
• Generate quotations and process work orders.

Skills

Customer service skills

Empathy

Communication

Job description

Benefits:

• Basic salary from $2200 to $3000
• Entry level is welcomed, training provided
• Office hours
• Location: Ang Mo Kio
• Great company culture & benefits

Job Scope:

• Serving as a professional, positive, and empathetic representative of the company.
• Actively listening to customer concerns and offering clear, well-considered solutions.
• Addressing complaints promptly and efficiently, with follow-up to ensure customer satisfaction.
• Facilitating communication and coordination between customers, contractors, workshops, and internal departments.
• Generating quotations and processing work orders promptly and accurately.

Job Requirement:

• Candidate with customer service / customer service advisor related experience will have added advantage.

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON .

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)