Customer Service Coordinator (Order Fulfillment/Supply Chain/Kallang/Contract)

Manpower Staffing Services; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A staffing agency in Singapore seeks a Planner for a 12-month contract role specializing in demand and order fulfillment. The ideal candidate will manage inventory and data quality while coordinating with production. A diploma or degree in Logistics or Supply Chain Management and at least 3 years of experience in the electronics sector are required. Proficiency in Ms Excel and SAP is essential. Competitive salary of up to $4,500, alongside contract bonuses and company transport.

Benefits

Contract Bonus

Company Transport Provided

Qualifications

• Minimum 3 years previous experience as Planner or Scheduler in Electronics sector.

Responsibilities

• Handle order confirmation and liaising on urgent shipments.
• Review of order deviation to optimize customer's orders confirmation.
• Setting up allocation bucket provided by PM in SAP System.
• Analyze demand situation and steer product line planning.
• Prepare 3 months rolling forecast for raw material preparation.
• Ensure timely loading for FE wafers and structured panels.
• Follow up on production loadings on critical parts.
• Manage obsolete/slow moving stock.
• Ensure optimum stock level in factory.
• Maintenance of master data in SAP.
• Set up review meetings with reporting manager for career development.

Skills

Proficient in analyzing information and data

Proficient in Ms Excel

Proficient in SAP

Education

Diploma / Degree in Logistics or Supply Chain Management

Job description

Planner (Demand/Order Fulfillment/Supply Chain/Kallang/12-Month Contract)

12 Months Contract

Location: Kallang

Salary: Up to $4,500 depending on experience

Contract Bonus

Company Transport Provided (Aljunied / Toa Payoh)

Our client develops and manufactures innovative RFFE filtering solutions for mobile devices and fast-growing business segments, such as IoT, drones, robotics, automotive applications and more. Currently, they are looking for 12-Months Contract Planner to join their teams.

Job Summary:

• On Time Delivery (OTD) fulfillment for FE & BE
• Global Planning for CSSP Product Spectrum & WIP Management
• Inventory Management
• Data Quality Maintenance in System
• Zero "Bad Quality" parts out for shipment

Responsibilities:

• To handle order confirmation and liaising on urgent shipments.
• Review of Order deviation to optimize customer's orders confirmation.
• Setting up Allocation bucket provided by PM in SAP System when demand exceed capacity
• Analyze Demand situation and steer Product Line planning.
• Analysis and prepare 3 months Rolling Forecast for raw material preparation.
• Ensure timely loading for FE wafers, Structured panels and BE per capacity.
• Follow up on Production Loadings (FE/Structured panels/BE) to ensure parts are put to stock timely.
• Liaise with production on critical parts pull in / push out.
• Meet Inventory Target and manage obsolete/slow moving stock
• Ensure Optimum stock level in factory (FG, Wafers, structured panels)
• Maintenance of Master Data and ensure Data Quality in SAP.
• To be equipped with the necessary soft and hard skills (i.e.: Attending related courses)
• To proactively set up review meetings with reporting manager to ensure career development plan is aligned and is a common goal.
To establish proper succession planning steps for the next level to take over current job scope
• To assist the team per Quality Quarantine procedure to block out the affected bad lots before shipment.
• Generating of monthly reports for internal reporting purposes.
• Co-ordinate Semi-Finished Goods Returns, Credit & Debit Issues.

Requirements

• Diploma / Degree in Logistics, or, Supply Chain Management
• Minimum 3 years previous Experience as Planner or Scheduler (Order Fulfillment / Logistic) in Electronics sector
• Proficient in analyzing information and data
• Proficient in Ms Excel and SAP