Customer Service Coordinator (Logistics)(Ref : GMS)

CELECTI PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics provider in Singapore is seeking a Customer Service Coordinator to provide support via phone and email. Responsibilities include preparing shipping documents and ensuring timely deliveries. The ideal candidate has a minimum Nitec or higher in Logistics and experience in customer service. Strong communication and interpersonal skills are essential. Interested candidates should email their resume.

Qualifications

• Minimum Nitec or higher Knowledge in Logistics.
• Experience in Customer Service.
• Possess excellent communication and interpersonal skills.

Responsibilities

• Customer service support via phone and email.
• Prepare shipping documents and import/export documentation.
• Collaborate with departments to fulfill orders.
• Monitor shipments and ensure timely deliveries.
• Coordinate with supervisor for warehouse activities.
• Ensure accuracy of inventories.

Skills

Customer service

Communication skills

Interpersonal skills

Education

Nitec or higher in Logistics

Job description

Overview

Location: Jalan Boon Lay

Salary range: S$2k to S$2.3k per month

Work week: 5-day work week

A leading provider of logistics and transportation solutions in the region is inviting keen individuals to join its expanding team as a Customer Service Coordinator.

Job Responsibilities

• Customer service support via phone and email.
• Prepare shipping documents and import / export documentation by adhering to the SOP in place and invoicing of order once shipments had been closed.
• Collaborate with other departments to fulfill orders and ensure timely deliveries.
• Monitor and ensure shipments being cleared and delivered as prescribed.
• Coordinate with supervisor for warehouse activities.
• Ensure accuracy of all inventories. Maintain accurate records of inventory levels and report any discrepancies.
• Perform any other job-related functions as and when assigned by superior.

Job Requirements

• Minimum Nitec or higher Knowledge in Logistics
• Experience in Customer Service
• Possess excellent communication and interpersonal skills.

Looking for a change or a new challenge? Please email your detailed resume in MS Word format to [e-mail].

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