Customer Service Coordinator -Logistics

Aim Recruit Consultancy Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading consultancy in Singapore is seeking a Customer Service Coordinator to support shipping operations and ensure prompt customer service responses. The ideal candidate will be responsible for documentation, shipment monitoring, and maintaining inventory accuracy, contributing to a safe working environment and meeting performance metrics.

Qualifications

• Experience in customer service roles is valued.
• Familiarity with shipping and documentation processes preferred.

Responsibilities

• Provide customer service support via phone and email.
• Prepare shipping and import/export documentation.
• Monitor shipments and ensure timely delivery.

Skills

Customer Service

Documentation

Inventory Management

Communication

Job description

1. Customer Service Coordinator @Toh Guan/Tuas, 5.25 days /Up to $2,800

• Provide customer service support via phone and email.

• Prepare shipping documents and import / export documentation by adhering to the SOP.

• Monitor and ensure shipments being cleared and delivered as prescribed.

• Ensure Key Performance Indexes are met for all incoming and outgoing activities.

• Coordinate with supervisor for warehouse activities.

• Collaborate with other departments to fulfill orders and ensure timely deliveries.

• Ensure accuracy of all inventories, records of inventory levels and report any discrepancies.

• Perform of general housekeeping within the workplace

• Maintain a safe working environment.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894