Customer Service Coordinator - Enrichment Centre (0580)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in Singapore is seeking a Customer Service professional to manage students and parent inquiries, handle administration tasks, and support teachers. Applicants should hold a diploma and possess relevant customer service experience. The position offers a flexible work schedule, accommodating both weekdays and weekends.

Qualifications

• Diploma in any discipline required.
• Customer service experience preferred.
• Proficient in Microsoft Office and Google Drive.

Responsibilities

• Attend to walk-in customers and handle communications.
• Prepare invoices, handle payments and maintain petty cash.
• Support teachers with materials and track student results.

Skills

Customer Service

Computer Literacy

Administration

Education

Diploma in any discipline

Tools

Microsoft Word

Microsoft Excel

Google Drive

Job description

Working Days: 4 weekdays + 1 weekend
Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
Salary Range: $ 2200 - 2800
Location: Marine Parade & Tampines OR Hougang & Bishan

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly

2) Administration

• Prepare invoices and handles payment collection
• Prepare debtors listing and send reminders for late payment
• Maintain petty cash and prepares daily collection report
• Perform ad-hoc duties assigned by Manager

3) Teachers’ Support

• Support teachers in photocopying and preparing of materials and resources
• Assist teachers in the dismissal of classes and attendance taking
• Participate in file checking and results tracking

Job Requirement:

- With Diploma in any discipline
- With relevant customer service experience is preferred
- Proficient with Microsoft Word, Excel, Google Drive & computer literacy

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580