Customer Service Coordinator (Enrichment Centre) (0580)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company offers a customer service position that includes tasks in administration and teachers' support. The ideal candidate will have a Diploma and relevant experience, along with proficiency in conventional office software. Join a dynamic team to facilitate student management and enhance the educational experience.

Qualifications

• With Diploma in any discipline.
• Relevant customer service experience preferred.
• Proficient with Microsoft Word, Excel, Google Drive & computer literacy.

Responsibilities

• Attend to walk-in customers, phone calls, WhatsApp messages, and emails.
• Prepare invoices and handle payment collection.
• Support teachers with materials and attendance.

Skills

Customer Service

Computer Literacy

Microsoft Word

Microsoft Excel

Google Drive

Education

Diploma in any discipline

Job description

Working Days: 4 weekdays + 1 weekend
Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
Salary Range: $ 2200 - 2800
Location: Marine Parade & Tampines OR Hougang & Bishan

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly

2) Administration

• Prepare invoices and handles payment collection
• Prepare debtors listing and send reminders for late payment
• Maintain petty cash and prepares daily collection report
• Perform ad-hoc duties assigned by Manager

3) Teachers’ Support

• Support teachers in photocopying and preparing of materials and resources
• Assist teachers in the dismissal of classes and attendance taking
• Participate in file checking and results tracking

Job Requirement:

- With Diploma in any discipline
- With relevant customer service experience is preferred
- Proficient with Microsoft Word, Excel, Google Drive & computer literacy

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580