Customer Service Coordinator / Call Centre Coordinator -Logistics / Service Line

STAFFKING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A customer service provider in Singapore is looking for a Customer Service Representative. You will handle inbound and outbound communication, support the team in various tasks, and provide customers with accurate information. Entry-level candidates are welcome as training will be provided, making this a great opportunity to start your career in customer service.

Benefits

Attractive company benefits

5 Days Work Week

Qualifications

• Entry-level candidates welcome; training provided.
• Prior customer service/call centre experience will be an advantage.

Responsibilities

• Handle inbound and outbound calls, emails, and enquiries professionally.
• Coordinate with internal departments to follow up on customer requests and issues.
• Provide accurate product/service information to customers.
• Record and update customer interactions in the system.
• Support the customer service team in daily operations and ad-hoc tasks.

Skills

Good communication skills

Problem-solving skills

Job description

Overview

Locations: East / West

Salary & Benefits:

• Basic $2,500 - $3,000
• 5 Days Work Week
• Attractive company benefits

Key Responsibilities

• Handle inbound and outbound calls, emails, and enquiries professionally
• Coordinate with internal departments to follow up on customer requests and issues
• Provide accurate product/service information to customers
• Record and update customer interactions in the system
• Support the customer service team in daily operations and ad-hoc tasks

Requirements

• Entry-level candidates welcome (training provided)
• Prior customer service / call centre experience will be an advantage
• Good communication and problem-solving skills

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Yong Pei Pei (R24124478)