Customer Service / Concierge

Ideals Recruitment Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established event company is seeking a motivated individual to join their team in the vibrant CBD area. This role involves engaging with clients, managing inquiries, and ensuring satisfaction through exceptional customer service. You will be responsible for preparing promotional materials, managing inventory, and assisting with various administrative tasks. With a focus on communication and organizational skills, this position offers a fantastic opportunity to grow within the hospitality sector. If you have a passion for events and customer service, this could be your next exciting career move!

Qualifications

• 1 year experience in customer service, events, or hospitality.
• Strong verbal and written communication skills in English.

Responsibilities

• Answer phone calls and attend to check-in guests.
• Prepare and distribute promotional materials & partnership news.
• Inventory control and prepare expense reports.

Skills

Customer Service

Event Management

Hospitality

Communication Skills

Basic Computer Skills

Education

Diploma in Hospitality

Diploma in Hotel Management

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

• Salary Package: Basic Up to $2800 + $300 (Allowance) + AWS + VB
• Established Event Company
• Working Location: CBD Area
• Working Days: 5 days work week
• 1 year experience in customer service, events or hospitality

Your Role, Your Influence:

• Answering phone calls and attend to check-in guests
• Replying emails and forward to respective authority when necessary
• Ensure satisfaction of clients
• Prepare and distribute promotional materials & partnership news to guests/potential members
• Inventory control
• Prepare expenses reports for Community Lead
• Ad-hoc duties as per assigned

The Ingredients for Success:

• Min Diploma in Hospitality or Hotel Management
• Must have strong verbal and written communication skills in English
• Basic computer skills in Word, Excel, Powerpoint

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

TEH SIEW YING

Registration No: R21103305

EA Licence no.: 14C7121