Customer Service ( Call Centre) $2800

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Join a leading recruitment firm in Singapore as a customer service representative. You will be handling customer inquiries, scheduling appointments, and resolving complaints, ensuring exceptional service delivery. This role requires experience in product strategy and marketing and offers a competitive monthly salary package.

Qualifications

• Experience handling customer complaints.
• Experience in product strategy and marketing.
• Ability to work with various teams.

Responsibilities

• Answer enquiries and provide information regarding customer queries.
• Schedule appointments for customers.
• Handle customer complaints and ensure timely resolution.

Skills

Customer service

Problem-solving

Education

Nitec

Job description

• Answer enquiries and provide information pertaining to queries, complaints, and feedback.
• Schedule appointments for customers who inquire.
• Handle customer complaints and ensure timely resolution within required guidelines.
• Work with various teams for complicated issues and ensure issues are resolved properly.
• Must have experience in product strategy and marketing.
• Location: Central
• Working Hours: 5 days between Mon to Sun, 10am to 7pm
• Min Qualification: Nitec

Interested candidates please forward resume in MS Word to [e-mail]

Roy Huang Peijie

CEI No: R1104471

EA License No. 99C4599

RCB No. 199601303W

We regret that only shortlisted candidates will be contacted.