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Customer Service (Bungalow)

PeopleProfilers

Singapore

On-site

SGD 20,000 - 60,000

Full time

3 days ago
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Job summary

A leading hospitality company in Singapore is seeking a front desk officer to manage bungalow bookings and ensure guest satisfaction. Candidates should possess at least a GCE N level and have experience in customer service. This role involves various shifts and provides staff transport from Tanah Merah MRT.

Benefits

Monthly laundry allowance
Staff transport provided

Qualifications

  • Minimum 1 year experience in a similar field.
  • Ability to perform shift duties and work on weekends and public holidays.

Responsibilities

  • Handle enquiries regarding bungalow bookings and reservations.
  • Ensure seamless check in/out of guests/members.
  • Collect payments and manage daily revenue collection reports.

Skills

Customer service orientation
Interpersonal skills
Communication skills

Education

Minimum GCE N level

Job description

Industry: Hospitality
Location: Changi (Staff transport provided at Tanah Merah MRT)
Working Hours: 5 days work week (Mon to Sun) | Various shift
Basic Up $2400

Job Responsibilities

  • Handle telephone/walk-in enquiries regarding bungalow bookings and reservations.
  • Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay.
  • Ensure seamless and smooth check in/out of guests/members.
  • Collect payment for bungalow rentals and facilities usage.
  • Compile and tally cash collected against revenue collection report at the end of the day.
  • Raise billing requests as and when required.
  • Record, compile and follow-up on lost and found item.
  • Generate daily check-in lists for security & housekeeping info.
  • Ensure adequate supply of stationeries for smooth daily operations.
  • Submit monthly photocopier meter record.

Requirements:

  • Minimum GCE N level with 1 year experience in similar field
  • Customer service oriented
  • Possess good interpersonal and communication skills
  • Must be able to perform shift duties and work on weekends and public holidays

Additional Information:

  • 5-day work week (Mon to Sun)
  • Rotating Shifts: 8.30am to 5.45pm / 10.45am to 08.00pm
  • Monthly laundry allowance provided
  • Staff transport provided at Tanah Merah MRT station

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified. Please send your updated CV to kylie.wong@peopleprofilers.com

People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9749

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