Customer Service (Bungalow)

PeopleProfilers; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hospitality company in Singapore is seeking a front desk officer to manage bungalow bookings and ensure guest satisfaction. Candidates should possess at least a GCE N level and have experience in customer service. This role involves various shifts and provides staff transport from Tanah Merah MRT.

Benefits

Monthly laundry allowance

Staff transport provided

Qualifications

• Minimum 1 year experience in a similar field.
• Ability to perform shift duties and work on weekends and public holidays.

Responsibilities

• Handle enquiries regarding bungalow bookings and reservations.
• Ensure seamless check in/out of guests/members.
• Collect payments and manage daily revenue collection reports.

Skills

Customer service orientation

Interpersonal skills

Communication skills

Education

Minimum GCE N level

Job description

Industry: Hospitality
Location: Changi (Staff transport provided at Tanah Merah MRT)
Working Hours: 5 days work week (Mon to Sun) | Various shift
Basic Up $2400

Job Responsibilities

• Handle telephone/walk-in enquiries regarding bungalow bookings and reservations.
• Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay.
• Ensure seamless and smooth check in/out of guests/members.
• Collect payment for bungalow rentals and facilities usage.
• Compile and tally cash collected against revenue collection report at the end of the day.
• Raise billing requests as and when required.
• Record, compile and follow-up on lost and found item.
• Generate daily check-in lists for security & housekeeping info.
• Ensure adequate supply of stationeries for smooth daily operations.
• Submit monthly photocopier meter record.

Requirements:

• Minimum GCE N level with 1 year experience in similar field
• Customer service oriented
• Possess good interpersonal and communication skills
• Must be able to perform shift duties and work on weekends and public holidays

Additional Information:

• 5-day work week (Mon to Sun)
• Rotating Shifts: 8.30am to 5.45pm / 10.45am to 08.00pm
• Monthly laundry allowance provided
• Staff transport provided at Tanah Merah MRT station

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified. Please send your updated CV to [e-mail]

People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: [phone]