Customer Service Associate | 1 yr contract | Paya Lebar | UP $ 3.5K

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a candidate for a contract position managing customer consignment programs and ensuring timely deliveries. The ideal applicant will have a diploma in business studies, at least two years of relevant experience, and strong communication skills. Knowledge of Japanese is an advantage. Additionally, candidates should be available for a monthly rotating standby schedule during weekends.

Qualifications

• At least 2 years of relevant experience.
• Highly motivated individual who works independently.
• Available for monthly rotating standby schedule during weekends.

Responsibilities

• Process quotations, purchase orders, and sales orders.
• Manage Customer Consignment Programs.
• Ensure on-time deliveries to customers and clients.
• Maintain inventory levels and oversee stock movement.
• Update and ensure accuracy of customer price books.
• Manage and resolve inquiries from customers effectively.
• Cultivate and maintain good customer relationships.

Skills

Oracle or SAP experience

Microsoft Office Proficiency

Knowledge of Japanese

Strong communication skills

Interpersonal skills

Education

Diploma in Business Studies or equivalent

Job description

Job Details:

• Working hours : Monday to Friday, 8:30 AM to 5:30 PM (this role require to work a monthly rotating standby schedule during weekends and public holidays, with one weekend per month on duty according to the roster , will provide standby allowance)
• Location: Paya Lebar MRT
• 1 yr contract (with potential for conversion)
• Salary Range: UP $ 3.5K

Job Scope:

• Process quotations, purchase orders and sales orders efficiently and accurately
• Manage Customer Consignment Programs
• Responsible for ensuring on-time deliveries to both internal customers (engineers) and external clients. Collaborate closely with customers, vendors and engineers to coordinate and meet delivery deadlines in accordance with customer requirements
• Maintain inventory levels and oversee stock movement efficiently
• Update and ensure accuracy of customer price books
• Ensure the maintenance of a well-organized and efficient documentation filing system
• Manage and resolve inquiries from customers and business partners effectively
• Cultivate and maintain good customer relationships
• Other duties as assigned

Job Requirement:

• Diploma in Business Studies or its equivalent
• At least 2 years of relevant experience
• Experience with Oracle or SAP system will be an added advantage
• Proficient in Microsoft Office Applications
• Knowledge of Japanese will be an advantage as this role requires regular communication with our headquarter and factories in Japan
• Strong communication and good interpersonal skills
• Meticulous, organized and resourceful team player
• Highly motivated individual who works independently with little supervision
• Required to be available for monthly rotating standby schedule during weekends and public holidays.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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